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History

The Dorm Laundry Service (first named firstLaundry; later renamed firstServices) was one of the three agencies under PSA. In recent years, firstServices has become a huge cultural success on campus, servicing a substantial portion of the freshman class and tending to the needs of upperclassmen and off campus residents as well.


As an entirely student-operated organization, firstServices has a lot of freedom to explore new ideas to better serve our customers. We provide easy-to-use laundry, dry cleaning, and water services, and are always looking for new ways to address the needs of Penn students. With a staff of over a dozen employees and hundreds of customers each semester, firstServices has become the most profitable agency within Penn Student Agency.

Meet Our Team!

Grace Li

Managing Director

Grace is a first-year student in the Management & Technology Program, studying Computer Science, Finance, and Marketing. She’s involved in Hack4Impact, MUSE, Women in Computer Science, Pan Asian Dance Troupe, and Phi Chi Theta.

 

Originally from Lexington, MA, Grace enjoys oil painting, crossword puzzles, baking, and café-hopping around Philly.

 

She’s excited to lead PSA’s largest agency and contribute to meaningful, real-world impact.

Darren Lin

People & Operations Manager

Darren is a first-year student in the College of Arts & Sciences pursuing a degree in Philosophy, Politics, and Economics. He’s an active member of Penn Lions and Phi Alpha Delta, Penn’s pre-law fraternity.

 

Darren enjoys basketball, volleyball, cooking, and immersing himself in different cultures through travel. A fun fact: he was once fluent in three Chinese dialects!

 

Darren looks forward to supporting First Services’ continued growth and developing professionally within PSA.

Location & Hours

Williams Hall

255 S 36th St.

Philadelphia, PA 19104

Monday – Friday: 12 PM – 4:00 PM

Weekends, University Holidays: Closed