The Dorm Laundry Service (first named firstLaundry; later renamed firstServices) was one of the three agencies under PSA. In recent years, firstServices has become a huge cultural success on campus, servicing a substantial portion of the freshman class and tending to the needs of upperclassmen and off campus residents as well.

As an entirely student-operated organization, firstServices has a lot of freedom to explore new ideas to better serve our customers. We provide easy-to-use laundry, dry cleaning, and water services, and are always looking for new ways to address the needs of Penn students. With a staff of over a dozen employees and hundreds of customers each semester, firstServices has become the most profitable agency within Penn Student Agency.